Cancellation Policy
At Svarnika, we strive to process and dispatch your orders as quickly as possible. Please review our cancellation policy below:
Order Cancellation
- Orders can be cancelled only before they are processed or dispatched.
- Once an order has been shipped, it cannot be cancelled.
- To request a cancellation, please contact our customer support immediately with your Order ID.
Refund for Cancelled Orders
- If your cancellation request is approved before dispatch, a full refund will be processed.
- Refunds will be credited to the original payment method within 5–7 business days, depending on your bank or payment provider.
Cash on Delivery (COD) Orders
- COD orders can be cancelled before dispatch by contacting our support team.
- Frequent cancellations of COD orders may result in restrictions on future COD purchases.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your Order ID and clear photos of the product and packaging. We will review the issue and provide a suitable resolution, such as a replacement or refund.
Contact Us
For any cancellation requests or assistance, please reach out to us:
Email: support@thesvarnika.com
Phone:+91-9354189104
We appreciate your understanding and thank you for choosing Svarnika.
