At Svarnika, customer satisfaction is our priority. We aim to provide high-quality products and a smooth shopping experience. Please read our Refund & Cancellation Policy carefully before placing an order.

Order Cancellation

Orders can be cancelled within 24 hours of placing the order, provided the order has not been shipped. Once the product is dispatched, cancellation requests may not be accepted.

Refund Policy

We offer refunds or replacements only in the following cases:

• Wrong product delivered
• Damaged product received
• Product missing from the order

To request a refund or replacement, customers must contact us within 48 hours of delivery with proper photos or proof of the issue.

Once the request is verified and approved, the refund will be processed to the original payment method within 7–10 business days.

Non-Refundable Items

Refunds or returns will not be accepted for:

• Used or opened products
• Products damaged due to misuse
• Change of mind after delivery
• Minor packaging variations

Return Process

Customers may be asked to return the product in its original packaging before a replacement or refund is processed. Return shipping instructions will be shared by our support team.

Contact Us

For any refund, return, or cancellation-related queries, please contact our customer support team through our official website communication channels.